Contemporary Business Issues Academic Research Group, Nigeria
* Corresponding author
The Federal Polytechnic, Nigeria

Article Main Content

This study aimed to research if promotional activities on social media influence purchase choice decisions, consumers impulse buying, the price for perishable food items, like vegetables, fruits, beef, fish, and others during the COVID-19 pandemics. Likewise, if there are differences between the original market price of goods before the COVID-19 pandemic and the promotional online prices during the pandemic, to investigate if the online price of delivering goods to consumer homes influence consumer quantity purchase decision, and if there is any relationship between consumer location and price of goods delivery during the COVID-19 pandemics. The results suggest that promotional activities on social media for perishable food items during the pandemic does not necessarily influence consumers purchase choice decision, but rather, influence consumer quantity purchase, and there is a difference between the original market price of goods before the COVID-19 – pandemic and the promotional online price during the pandemic. Likewise, there is a relationship between consumer location and price of goods delivery during the COVID-19 pandemics. The findings of the study showcase a typical situation of things during a crisis in a developing country, where people take advantage of situations to exploit the helpless. Prices of goods increased, and people had no choice but had to buy because man cannot do without food.

References

  1. J. Sheth, “Impact of Covid-19 on consumer behavior: Will the old habits return or die?” Journal of Business Research, Elsevier, vol. 117(C), pp. 280-283, 4th June, 2020.
     Google Scholar
  2. P. Amalia, and P. Ionut, Consumers reaction and organizational response in a crisis context, Uni. Of Oradea. The Journal of the Faculty of Economics, vol. 1, no. 5, pp. 779 – 782, May, 2009.
     Google Scholar
  3. M. Cogley, Has social media turbocharged panic buying by UK shoppers? https://www.telegraph.co.uk/technology/2020/03/10/has-social-media-turbocharged-panic-buying-uk-shoppers, March, 2020.
     Google Scholar
  4. F. Mao, “Coronavirus panic: why are people stockpiling toilet paper?” https://www.bbc.co.uk/news/world-australia-51731422, 4th March, 2020.
     Google Scholar
  5. A. A Alalwan, “Investigating the impact of social media advertising features on customer purchase intention” Int, Inf. Manag, vol. 42, pp. 65 – 77, 5th June, 2018.
     Google Scholar
  6. A. A. Alalwan, R. S. Algharabat, A. M. Baabdullah, N. P. Rana, R. Raman, R, Dwivedi and A. Aljafari “Examining the impact of social commerce dimensions on customers' value cocreation: the mediating effect of social trust,” Journal of Consumer Behaviour vol. 18, no. 6, pp. 431–446, 27th December, 2019.
     Google Scholar
  7. Q. P. A. Baker, F. Murtaza, and A.G. Kazi, “The impact of social media on impulse buying behavior in Hyderabad Sindh Pakistan,” International Journal of Entrepreneurial Research, vol. 2, no. 2, pp. 8–12, 13th May, 2019.
     Google Scholar
  8. A. A. Alalwan, N. P. Rana, Y. K. Dwivedi, and R. Algharabat, “Social Media in Marketing: A Review and Analysis of the Existing Literature,” Telematics and Informatics (2017), doi: http://dx.doi.org/10.1016/j.tele.2017.05.008.
     Google Scholar
  9. A. A. Alalwan, “Mobile food ordering apps: an empirical study of the factors affecting customer e-satisfaction and continued intention to reuse,” Int. J. Inf. Manag, vol. 50, pp. 28–44, February, 2020.
     Google Scholar
  10. N. Shaw, “Supermarket sites collapse as people rush to book deliveries,” https://www.walesonline.co.uk/news/uk-news/supermarket-sites-collapse-people-rush-17968808, 21st March, 2020.
     Google Scholar
  11. R. Zheng, B. Shou, and J. Yang. (March, 2020) Supply disruption management under consumer panic buying and social learning effects, Omega, [online]. 101 (1). 102238. Available: https://doi.org/10.1016/j.omega.2020.102238.
     Google Scholar
  12. B. Frank, and S. J. Schvaneveldt, “Understanding consumer reactions to product contamination risks after national disasters: the roles of knowledge, experience, and information sources” Journal of Retailing and Consumer Services, vol. 28, pp. 199–208, January, 2016.
     Google Scholar
  13. Sveriges Television. “Frukt och grönsaker kan bli dyrare framöver” Retrieved from SVT Nyheter: https://www.svt.se/nyheter/lokalt/jonkoping/frukt-och-gronsaker-kan-bli-dyrareframover, 22nd April, 2020c.
     Google Scholar
  14. R. Leggett, “Quality and Efficacy May Beat out Price Sensitivities amid Coronavirus Concerns,” Retrieved from Nielsen: https://nielseniq.com/global/en/insights/analysis/2020/quality-and-efficacy-may-beat-out-price-sensitivities-amid-coronavirus-concerns, March, 2020b.
     Google Scholar
  15. P. Sans, G. De Fontguyon, and G. Giraud, “Value-based labels for fresh beef: an overview of French consumer behavior in a BSE crises context” International Journal of Consumer Studies, vol. 32, no. 5, 407-413, September, 2008.
     Google Scholar
  16. G. Theodoridou, E. Tsakiridou, N. Kalogeras, and K. Mattas. (June, 2019). The Impact of the Economic Crisis on Greek Consumer Behaviour towards Food Consumption, International Journal on Food System Dynamics, [online]. 10 (3). pp. 298-314. Available: https://dx.doi.org/10.18461/ijfsd.v10i2.20.
     Google Scholar
  17. J. Harvey, G. Erdos, S. Challinor, S. Drew, S. Taylor, R. Ash, S. Ward, C. Gibson, C. Scarr, F. Dixon, and A. Hinde, “The relationship between attitudes, demographic factors and perceived consumption of meats and other proteins in relation to the BSE crisis: a regional study in the United Kingdom” Health, Risk & Society, vol. 3, no. 2, pp. 181-197, 14 June, 2010.
     Google Scholar
  18. C. Arnade, L. Calvin, and F. Kuchler, Consumer response to a food safety shock: the 2006 food-borne illness outbreak of E. coli O157: H7 linked to spinach. Review of Agricultural Economics, vol. 31, no. 4, pp. 734-750, December, 2009.
     Google Scholar
  19. J. Rieger, D. Weible, and S. Anders, “Why some consumers don't care: Heterogeneity in household responses to a food scandal,” Journal homepage: www.elsevier.com/locate/appet Appetite, vol. 113, vol. 1, 200-214, 1st March, 2017.
     Google Scholar
  20. Riksbanken, “The Riksbank's measures during the coronavirus pandemic,” Retrieved from Riksbanken: https://www.riksbank.se/globalassets/media/rapporter/fsr/fordjupningar/engelska/2020/2025/ the-Riksbank's-measures-during-the-coronavirus-pandemic-article-in-thefinancial-stability-report-2020_1. pdf, 2020.
     Google Scholar
  21. M. Canfranc, “From the Great Recession to the Great Pandemic: the differences between the 2008 and 2020 crises” Retrieved from BBVA https://www.bbva.com/en/from-the-great-recession-to-the-great-pandemic-thedifferences-between-the-2008-and-2020-crises, 20th April, 2020.
     Google Scholar
  22. T. Newman, “Comparing COVID-19 with previous pandemics” Retrieved from Medical News Today: https://www.medicalnewstoday.com/articles/comparing-covid-19-with-previous-pandemics, 19th April, 2020.
     Google Scholar
  23. BBC. “Coronavirus: 'One billion could become infected worldwide – report” Retrieved from BBC: https://www.bbc.com/news/world-52453640, 28th April, 2020a.
     Google Scholar
  24. U. Aslam, F. Muqadas, M. K. Imran, and A. Saboor, “Emerging organizational parameters and their roles in the implementation of organizational change,” Journal of Organ. Change Management, vol. 31, no. 4, pp. 1084–1104, 11th July, 2018.
     Google Scholar
  25. L. T. Cronbach, “Test reliability: its meanings and determination,” Psychometrical, vol. 12, no. 1, pp. 1-16, March, 1947.
     Google Scholar
  26. R. Berger, “This Crisis Is Different – Comparing The Coronavirus Crisis With The Financial Crash” Retrieved from Rolandberger: https://www.rolandberger.com/en/Point-of-View/Point-of-View-Details_65664.html, 24th April, 2020.
     Google Scholar